Welcome to Lacoste Cloth Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website (cotton-tshirt.com) and purchases of our premium European-style casualwear. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users internationally, excluding certain Asian and remote regions. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our premium casualwear (including Denim Jeans, Polo Shirts, Shirts, T-Shirts, Track Pants, and Track Tops). However, slight variations in color or texture may occur due to monitor settings or natural materials.

2.2 Pricing

All prices are in GBP (£) and inclusive of VAT where applicable. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

3. Ordering and Payment

3.1 Order Process

Placing an item in your cart doesn’t reserve it. A contract is formed only when we email your order confirmation. We process orders within 1-2 business days (excluding weekends/holidays).

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You confirm the payment method used is yours or you have authorization to use it.

3.3 Order Cancellation

You may cancel before we dispatch your order by emailing [email protected]. We cannot cancel orders already shipped.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping (DHL/FedEx): £12.95, delivery in 10-15 business days after dispatch
  • Free Shipping (EMS): For orders over £50, delivery in 15-25 business days after dispatch
Delivery times are estimates and may vary due to customs processing.

4.2 International Customers

You are responsible for any customs duties or taxes, which are non-refundable if you return your order. Mark returns as “Returned Goods” to avoid additional charges.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery if items are:

  • Unworn, unwashed, and in original condition
  • With all original tags attached
  • In original packaging
For hygiene reasons, we cannot accept returns on underwear, swimwear, or personalized items unless faulty.

5.2 Return Process

Email [email protected] within 15 days with:

  • Order number
  • Item details (name, size, color)
  • Return reason
  • Preferred resolution (refund/exchange)
We’ll provide return instructions within 48 hours. Ship to:
Lacoste Cloth Shop Returns, 32 High St, Gloucester, GB GL4X 8NH

5.3 Refunds

Refunds are processed to your original payment method within 5-7 business days after we approve your return. Exchanges are subject to availability.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate delivery and payment information. We’re not responsible for delays or failures due to incorrect details.

6.2 Return Shipping

Customers bear return shipping costs unless the return results from our error (wrong/defective item). We recommend using trackable shipping as we can’t be responsible for lost returns.

7. Liability Limitations

Our liability is limited to the purchase price of the product. We’re not liable for:

  • Indirect or consequential losses
  • Customs delays or charges
  • Minor variations in product appearance
  • Events beyond our reasonable control

8. Privacy and Data Protection

We handle your personal data according to our Privacy Policy, available on our website. We use your information only to process orders and improve service.

9. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

10. Changes to Terms

We may update these terms periodically. The current version will always be available on our website.

11. Contact Us

For questions about these terms or our premium casualwear, contact our refined customer service team at [email protected].

Thank you for choosing Lacoste Cloth Shop for your European-style casualwear needs. We appreciate your trust in our quality garments and service.